joliv1 Terms & Conditions

1 Definitions

For the purposes of these Terms & Conditions, the following definitions apply:

• "joliv1" or "the Platform" refers to the online casino and sports betting platform accessible at joliv1.net, operated under the PAGCOR regulatory framework.
• "We," "Us," or "Our" refers to the operator of joliv1.
• "You," "User," or "Player" refers to any individual who accesses, registers on, or uses any feature of the joliv1 platform.
• "Account" refers to the registered user profile created on joliv1, including the associated PHP wallet balance, transaction history, and personal details.
• "PHP Wallet" refers to the Philippine Peso-denominated balance held within a joliv1 account.
• "KYC" means Know Your Customer — the identity verification process through which joliv1 confirms a user's identity, age, and eligibility to hold an account.
• "Bonus Funds" refers to any promotional credits, free bets, cashback amounts, or non-cash incentives credited to an account by joliv1 under a specific promotion.
• "Real Money Funds" refers to PHP amounts deposited by the user from their own financial sources (GCash, PayMaya, bank transfer, USDT conversion).
• "PAGCOR" refers to the Philippine Amusement and Gaming Corporation, the regulatory authority governing licensed gaming operations in the Philippines.
• "Wagering Requirement" refers to the minimum total amount a user must wager before bonus funds or winnings derived from bonus funds become eligible for withdrawal.
• "Self-Exclusion" refers to the voluntary process by which a user requests temporary or permanent restriction of their own access to joliv1.

2 Acceptance of Terms

By accessing joliv1, registering an account, making a deposit, or placing any wager on the platform, you confirm that you have read, understood, and agreed to be bound by these Terms & Conditions in their entirety, together with any additional rules, policies, and guidelines referenced herein, including the Privacy Policy and Responsible Gaming Policy.

These Terms constitute the entire agreement between you and joliv1 with respect to your use of the platform and supersede all prior agreements, representations, or understandings, whether written or oral, relating to your use of joliv1.

3 Eligibility

3.1 Age Requirement

You must be at least 21 years of age to register and maintain a joliv1 account. This requirement is consistent with Philippine law and PAGCOR regulations governing online gaming. joliv1 strictly enforces this requirement through KYC identity verification using valid Philippine government-issued identification documents.

3.2 Geographic Eligibility

joliv1 is operated for and directed at players physically located in the Philippines. Access from jurisdictions where online gaming is prohibited or where joliv1 does not hold the applicable authorization is not permitted. You are solely responsible for ensuring that your use of joliv1 complies with the laws of your jurisdiction.

3.3 Legal Capacity

You represent that you have the full legal capacity to enter into a binding agreement and that you are not acting on behalf of any third party unless expressly permitted by joliv1 in writing.

3.4 Exclusion from Eligible Players

The following persons are not eligible to hold a joliv1 account:

• Persons under 21 years of age.
• Persons who are employees, contractors, or directors of joliv1 or its affiliates.
• Persons who have been self-excluded from joliv1 during the active period of their self-exclusion.
• Persons whose accounts have been permanently closed by joliv1 for breach of these Terms.
• Persons accessing the platform from jurisdictions where such access is prohibited by applicable law.

4 Account Registration and Verification

4.1 Registration

To use the real-money features of joliv1, you must register an account by providing accurate, current, and complete information as requested during the registration process. You are responsible for maintaining the accuracy of your account information and must update it promptly if it changes.

4.2 One Account Per Person

Each individual may register and maintain only one joliv1 account. The creation of duplicate, multiple, or linked accounts by the same individual is strictly prohibited regardless of the purpose — whether to access multiple bonuses, circumvent account restrictions, or for any other reason. joliv1 uses automated and manual systems to detect duplicate accounts.

4.3 KYC Verification

joliv1 requires all accounts to complete KYC verification before processing any withdrawal. Accepted Philippine identification documents include: PhilSys National ID, UMID, driver's license, passport, PRC Professional ID, SSS ID, GSIS e-Card, Voter's ID, and Postal ID. joliv1 may require additional supporting documents at any time, including proof of address, proof of payment method, or source-of-funds documentation, at its reasonable discretion.

4.4 Account Security

You are responsible for maintaining the confidentiality of your joliv1 login credentials. You must not share your username, password, or OTP codes with any other person. joliv1 will not be liable for any loss resulting from unauthorized use of your account arising from your failure to maintain credential security. You must notify joliv1 immediately if you suspect unauthorized access to your account.

5 Deposits and Withdrawals

5.1 Accepted Deposit Methods

joliv1 accepts deposits via GCash, PayMaya, BPI bank transfer, BDO bank transfer, Metrobank bank transfer, and USDT (Tether). All deposits are credited to your PHP Wallet. USDT deposits are converted to PHP at the prevailing exchange rate at the time of the transaction. joliv1 does not charge deposit fees, though your payment provider may apply their own fees.

5.2 Minimum and Maximum Deposits

Minimum and maximum deposit amounts per transaction are displayed on the deposit page within your joliv1 account. These limits may vary by payment method and by account verification level. joliv1 reserves the right to amend deposit limits at any time with notice to affected users.

5.3 Withdrawal Requirements

Withdrawals are subject to the following conditions:

• Your joliv1 account must be fully KYC-verified before any withdrawal is processed.
• Withdrawals must be made to the same payment method used for the most recent deposit, except where joliv1 approves an alternative method in writing.
• Any active wagering requirements attached to bonus funds must be satisfied before the portion of your balance attributable to those bonus funds becomes withdrawable.
• joliv1 reserves the right to conduct additional verification checks before processing any withdrawal.

5.4 Withdrawal Processing Times

GCash and PayMaya withdrawals for fully KYC-verified accounts are typically processed within 30 minutes during business hours. Bank transfer withdrawals (BPI, BDO, Metrobank) are processed within one to three Philippine banking days. USDT withdrawals are processed within one to two hours subject to blockchain network conditions. joliv1 is not responsible for delays caused by payment processors, banking systems, or network conditions outside joliv1's control.

5.5 Anti-Money Laundering Obligations

joliv1 is required to comply with Philippine anti-money laundering laws and PAGCOR's AML framework. joliv1 may delay, suspend, or decline any withdrawal pending AML review. Deposited funds must be used for genuine gaming activity; using joliv1 as a payment processing channel or for any financial transaction unrelated to gaming is strictly prohibited and may be reported to the appropriate Philippine authorities.

6 Bonuses and Promotions

6.1 General Bonus Terms

All bonuses and promotional offers made available by joliv1 are subject to the specific terms and conditions stated at the time of the offer. Where there is any inconsistency between a specific promotion's terms and these general Terms & Conditions, the specific promotion's terms will prevail with respect to that promotion only.

6.2 Bonus Abuse

joliv1 reserves the right to withhold, cancel, or claw back any bonus — and to close any account — where it determines that a user or group of related users has engaged in bonus abuse. Bonus abuse includes but is not limited to: creating multiple accounts to claim the same promotion, placing opposing bets across accounts to eliminate risk while meeting wagering requirements, exploiting promotions in a manner inconsistent with the spirit of the offer, and using stolen or fraudulently obtained payment methods to make qualifying deposits.

6.3 Welcome Bonus Eligibility

Welcome bonuses are available to first-time joliv1 account holders only. One welcome bonus per person, per household address, per device, and per IP address applies. joliv1 uses technical and manual means to enforce this restriction.

7 Betting and Gaming Rules

7.1 Game Rules

Each game available on joliv1 — including slots, live dealer casino games, bingo, tennis, ludo quick, and sports betting markets — is governed by specific game rules displayed within the game interface or on the relevant game information page. You are responsible for reading and understanding the applicable rules before placing any wager.

7.2 Bet Acceptance

joliv1 reserves the right to refuse, limit, or cancel any wager at its discretion, including where: the wager exceeds applicable stake limits; the wager is placed on a market that has been suspended or closed; technical errors affect the market; or where joliv1 has reasonable grounds to believe that a wager has been placed in bad faith, in connection with match-fixing, or using non-public information.

7.3 Error and Malfunction Policy

In the event of a technical malfunction, software error, or communication failure that affects a game or betting market, joliv1 reserves the right to void any affected wagers and return stakes to the players' accounts. Winnings generated as a result of a manifest system error are not payable, regardless of whether they have been credited to a player's account prior to the error being identified.

7.4 Sportsbook Specific Rules

Sports betting markets on joliv1 follow standard industry rules for each sport. Results are determined based on the official result at the conclusion of the relevant event. joliv1 uses recognized official sources for result verification, including official league bodies for PBA, UAAP, NBA, and other covered competitions. Specific rules for each sport — including void conditions, extra time, overtime, and cancellation policies — are available in the sportsbook rules section of the platform.

8 Prohibited Conduct

The following conduct is strictly prohibited on joliv1 and constitutes a material breach of these Terms & Conditions:

• Using the platform if you are under 21 years of age or are otherwise ineligible under Section 3.
• Registering more than one account or using another person's account.
• Providing false, inaccurate, or misleading information during registration or KYC.
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the platform, place bets, or exploit game mechanics.
• Colluding with other players to gain an unfair advantage in any game or betting market.
• Any form of cheating, fraud, or deception including the use of stolen payment credentials.
• Attempting to hack, reverse-engineer, or disrupt the technical systems of joliv1.
• Money laundering or using joliv1 for any illegal financial activity.
• Harassing, threatening, or abusing joliv1 staff or other platform users via any communication channel.
• Attempting to circumvent any self-exclusion, responsible gaming control, or account restriction applied to your account.

9 Intellectual Property

All content on the joliv1 platform — including but not limited to text, graphics, logos, game interfaces, software, trademarks, and the overall platform design — is the property of joliv1 or its licensed content providers and is protected under applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the joliv1 platform for your personal, non-commercial gaming purposes only. This licence does not permit you to: reproduce, copy, distribute, or publicly display any joliv1 content; scrape or index any joliv1 page; or use joliv1's trademarks or branding in any manner without prior written consent.

10 Privacy and Data Protection

joliv1 collects, processes, and stores personal data in accordance with Philippine data protection law, including the Data Privacy Act of 2012 (Republic Act No. 10173). The full details of how joliv1 handles your personal data — including what is collected, how it is used, who it may be shared with, and how you can exercise your data subject rights — are set out in the joliv1 Privacy Policy, which forms part of these Terms & Conditions by reference.

By using joliv1, you consent to the collection and processing of your personal data as described in the Privacy Policy. This includes the processing of your data for KYC and AML compliance purposes, which may involve sharing your data with PAGCOR or other regulatory or law enforcement bodies as required by Philippine law.

11 Responsible Gaming

joliv1 is committed to promoting responsible gaming among its players. In accordance with PAGCOR's responsible gaming framework, joliv1 provides the following tools to all registered players:

• Deposit Limits: Set daily, weekly, or monthly deposit caps on your account from the responsible gaming section of your account settings.
• Session Time Limits: Set maximum session durations after which you will be automatically logged out.
• Reality Checks: Periodic on-screen notifications reminding you of time spent in active gaming sessions.
• Self-Exclusion: Request a temporary (30 days, 90 days, 180 days, or 1 year) or permanent exclusion from joliv1. During a self-exclusion period, your account will be locked and you will not be able to log in, deposit, or wager.
• Account Cooling-Off: Request a short-term account suspension of 24 hours, 48 hours, or 7 days if you need a break from gaming.

Attempting to circumvent a self-exclusion by creating a new account or accessing joliv1 through another person's account during an active self-exclusion period is a serious breach of these Terms and will result in permanent closure of all associated accounts.

12 Limitation of Liability

To the fullest extent permitted by applicable Philippine law, joliv1 and its officers, directors, employees, and agents shall not be liable for:

• Any loss of profits, revenue, data, or goodwill arising from your use of the platform.
• Any indirect, incidental, special, consequential, or punitive damages arising from or related to these Terms or your use of joliv1.
• Any interruption, suspension, or termination of the platform or any of its features.
• Any loss arising from a technical malfunction, server outage, software error, or communications failure beyond joliv1's reasonable control.
• Any unauthorized access to your account resulting from your failure to maintain credential security.

joliv1's total aggregate liability to you for any claim arising from your use of the platform shall not exceed the total amount of real money funds deposited by you into your account in the 30 days preceding the event giving rise to the claim.

Nothing in these Terms shall exclude or limit liability for fraud, gross negligence, wilful misconduct, or any other matter that cannot be excluded or limited under Philippine law.

13 Suspension and Termination

13.1 Suspension by joliv1

joliv1 may suspend your account at any time, with or without notice, where it has reasonable grounds to believe that: you have breached these Terms; your account is the subject of a regulatory inquiry; fraudulent or suspicious activity has been detected; or a chargeback or payment dispute has been filed in connection with your account.

13.2 Termination by joliv1

joliv1 may close your account permanently where: you have materially breached these Terms; you are found to be ineligible under Section 3; you have engaged in prohibited conduct under Section 8; or joliv1 is required to do so by a PAGCOR directive or other applicable regulatory instruction.

13.3 Termination by You

You may close your joliv1 account at any time by contacting our support team. Prior to closure, you may withdraw any eligible real money balance in accordance with Section 5. Bonus funds that have not met the applicable wagering requirement at the time of account closure will be forfeited.

13.4 Effect of Termination

Upon account closure, your licence to use the joliv1 platform is immediately revoked. Provisions of these Terms that by their nature should survive termination — including Sections 9, 10, 12, and 15 — will continue to apply after account closure.

14 Amendments to These Terms

joliv1 reserves the right to amend these Terms & Conditions at any time. Where changes are material, joliv1 will provide notice to registered users via the email address associated with their account or via an in-platform notification at least 7 days before the changes take effect, unless a shorter notice period is required by law or regulatory direction.

Your continued use of the joliv1 platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must stop using joliv1 and may close your account in accordance with Section 13.3.

The current version of these Terms, with its effective date, is always available at joliv1.net/terms-conditions.

15 Governing Law and Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to conflict of law principles.

Any dispute arising from or in connection with these Terms, your account, or your use of joliv1 shall first be submitted to joliv1's internal dispute resolution process by contacting support. joliv1 will acknowledge your dispute within 3 business days and provide a substantive response within 14 business days.

If the dispute is not resolved through the internal process, either party may escalate the matter to PAGCOR's relevant dispute resolution mechanism in accordance with PAGCOR's published procedures. For disputes not resolved at the PAGCOR level, the courts of the Philippines shall have exclusive jurisdiction.

16 Contact Information

For any questions, concerns, or disputes relating to these Terms & Conditions, you may contact joliv1 through the following channels:

• Live Chat: Available 24/7 on the joliv1 platform.
• Facebook Messenger: Available 24/7 via the joliv1 official Messenger account.
• Viber: Available 24/7 via the joliv1 official Viber account.
• Email: [email protected] (plain text — not a clickable link).